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Alongside its warning on MGD, Entain revealed it had embarked upon a consultation process that may lead to the reduction of around 400 customer care roles from its 2,000-strong UK team.
According to David, the step forms part of Entain’s broader initiative to streamline operations, increase efficiency and improve customer experience, with the company aiming to create centres of excellence across locations.
“The proposed changes are being made to ensure our business remains competitive, financially resilient and well positioned for the future as our sector faces an increasingly challenging operating environment,” David said.
About Rainbow Mania
In Q1 2025, the group reported double-digit digital growth, thanks to strong UK, Brazil and US online performances. The period marked Stella David’s first quarter in the full-time group CEO role.
David, at the time, said she was “optimistic but prudent” about Entain’s Q1 performance.
Numbers have remained steady a year on, and in H1 this year, various markets were hailed as core growth drivers for the business, including Australia, New Zealand, Spain and the UK.
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The biggest game for bettors at Caesars Sportsbook was Lions-Bills, while the most favorable for the house was Vikings-Bears—a 9-3 defensive battle won by Minnesota.
“Sunday early games brought a sharp reversal,” Feazel said. “Underdogs and defenses came out swinging, offenses went quiet, and touchdowns were much harder to locate. In Week 1, it felt like everyone with a jersey found the end zone. This Sunday, even the end zone required a reservation.”
Still, some bettors landed massive payouts on Thursday night. A $100 same-game parlay on Lions at Bills returned $50,000, hitting on first-touchdown and anytime-touchdown props for Josh Allen, Amon-Ra St. Brown, James Cook, Jahmyr Gibbs, Dalton Kincaid, and Sam LaPorta.
